Privacy Policy

Every user of any Stake platform automatically agrees to the current privacy policy. If you do not agree with it, please leave this website. We also reserve the right to make changes to the current privacy policy at any time at our discretion. We will notify you that changes have been made.

The information that Stake collects about its customers may include the customer’s full name, date of birth, email address, residential address, information about the user’s device, deposit and withdrawal details, and other information that may help Stake resolve any disputes or contact the customer.

We currently collect customer information in the following ways:

• Data obtained after player registration;
• Data from correspondence with technical support;
• Any data obtained while using Stake’s services;
• Information obtained from third parties.

Our Stake company will process customer personal data only on legal grounds to ensure the following purposes:

• To verify the identity of customers’ addresses;
• To enable players to use Stake’s services;
• To improve the quality of services provided and conduct brand advertising campaigns;
• To provide timely assistance to customers in case of difficulties;
• To protect our own legal and legitimate interests, if necessary.

If you refuse to provide certain personal information to Stake, you may be denied access to certain services. By using any of the Stake brand platforms, you agree that, in addition to collecting information, we may disclose it if necessary to achieve the above purposes.

We collect information about our customers and ensure that it is stored and protected appropriately. Personal data is stored for as long as necessary to fulfil our purposes and provide our services. It may be used to resolve disputes, provide legal defence, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Personal information of customers may be disclosed or transferred to third parties in the following cases:

• Service providers. In order to provide you with our services, we use the services of third-party providers, and information may be transferred to them. We will ensure an adequate level of protection;
• To protect legitimate interests. If government authorities request a customer’s personal information, we will be required to disclose it in order to comply with the law;
• In the event of a restructuring or sale of the organisation. We will transfer all customer information to the new owner so that you can continue to use Stake’s services.

When customer information is no longer needed to provide our services, meet legal obligations or for any other purpose, it will be deleted.

By providing us with information, the player confirms that they understand that no transmission of information over the internet can be 100% secure. You also agree that you are responsible for the security of your personal data when transmitting it. We, in turn, undertake to ensure the proper protection of personal data using SSL encryption and password-protected databases.

We cannot guarantee the security of any data you transmit to Stake on social networks. We are not responsible for the actions of children on our website. The only thing we do is prohibit the registration of underage users on all Stake platforms. If you need to leave, always log out of your account to prevent minors from accidentally accessing gambling. Players must also understand that they are responsible for keeping their username, password and any account information safe.

Every Stake customer may request their personal data at any time. In this case, we are obliged to provide it to the customer as soon as possible. If, for any reason, this is not possible, we must take all necessary steps to ensure that the customer’s request is satisfied.

Players may request the deletion of their personal data from the Stake website at any time. Please note that we cannot guarantee that this request will be granted, as we are required to retain certain information about players for a period of time even after they have deleted their accounts. To submit a request, please contact us at [email protected]. Please contact us if you have any questions about our current privacy policy.

Below are the legal grounds for processing customers’ personal data in accordance with the EU General Data Protection Regulation:

• We are required to do so in order to fulfil the contract between Stake and our clients;
• The data is processed, stored and may be used to protect Stake’s legitimate personal or legal interests, provided that this does not conflict with the personal interests of our customers;
• In some cases, we will ask for customers’ consent to process and store data.

If you believe that Stake has violated the law in any way, you can contact the relevant supervisory authority. This rule applies to all customers from the EU.

We may change our privacy policy at any time. We will notify our customers immediately after doing so. Once the new Privacy Policy is published, it will take effect immediately, so please check the information on this page periodically.